Directorio HAG: Servicios e Instalaciones ENG

The Management cannot held responsible for any loss of articles of value unless they are deposited in the Hotel safes. 

Safety box in your room is 12€ + 6€ (deposit) per week.

The hotel has towels for exclusive use in the pool area. 10€ deposit/ towel. 

1€ / change of towel (Donation to ASPANOB). Information at the reception.

Complementary tea & coffee welcome set from Set Hotels.

If you need milk or a replacement of the set, please contact the reception.

The bottle of water that you will find in the room is a gift from Set Hotels. 

If you desire more water or other items, please feel free to contact the reception (with charge).

Phone numbers:

Outside line 0                Restaurant 4713

Reception 4700            Bar 4709

• To call between rooms, dial the room number with “4” in front. For example, if you desire to call at 204 room, dial 4204.
• National calls. Dial “0” for an outside line and then the subscriber’s number.
• International callls. Dial “0” for an outside line followed by “00”, the country code and then the desired number.

Our pool opening hours are from 09.00 am to 7.00 pm.

• We remind you that for security reasons it is not permitted to jump into the pool, as well as the use of inflatable beds or other inflatable objects.
• It is advisable to take a shower before using the pool.
• It is not permitted to reserve sunbeds.

Please respect the rules set forth by the pool.

The hotel has a laundry service.

The clothes will be returned the next day. The price of the items returned on the same day will increase by 50%. If garments require dry cleaning, please inform the staff. 

This property accepts the following payment methods:

• Cash
• Credit / debit cards

Our bars, restaurants and outlets are cash free.

Please pay by card.

If you are a customer of the establishment you can also charge the amount of the ticket to your room and pay it by card or cash at reception.

NO CHARGE SERVICES. Ask the Reception for more information

• Air conditioning
• Change of bed linen 2 times per week
• Credit line service for hotel facilities
• Cot*
• Cold dinner* for guests with half board or who have booked dinner.
• Courtesy shower for late departures
• Daily change of towels*
• Daily cleaning
• Extra pillow and blanket*
• Early breakfast*
• Hairdryer
• Hygenic devices*
• Iron*
• Luggage room service
• Luggage carry*
• Printer
• Solarium
• Sunbeds & umbrellas
• Safety deposit service in Reception
• Sewing kit*
• Shoe polish kit*
• TV
• Wake up service*
• WIFI: ask for your code at Reception

The services marked with * are available under request.

SERVICES WITH CHARGE 

• Bike hire*
• Conference room (WIFI, projector, fipchart, projection screen)*
• Exterior line pone (from 0,15€/minute)
• Event organization*
• Florist service*
• Foreign exchange*
• Hire buggy*
• Laundry service (devolution in 24h)*
  *Not during the weekend
• Medical service*
• Phone in Reception area (from 0,15€/minute)
• Rent a car*
• Room Service (10€ charge + price of food)*
• Snack service. Ask for a la carte menu
• Tea & Coffee making facilities
• Wheelchair hire*

The services marked with * are available under request.